Do you have questions?
I accept cash, check or money order (provided upon completion of the photo shoot). Credit cards and bank transfers are also available through invoicing. Please note that credit card payments will incur a 3% convenience fee but bank transfers are free. All payment forms need to clear before delivery!
Although every project is different, most projects receive a 24-72 hour turnaround time. MLS Essentials (up to 24 hours), MLS Viewer Lite, MLS Viewer Plus or Branded Video (up to 48 hours), and the Deluxe Bundle (up to 72 hours). Although the complexity of your project will determine the turnaround time, your deadline will always be met!
At this time my coverage area is limited to the area from Atlantic Blvd (North) to 595 (South) and 441 (West) to the beaches (East). Although I can travel to other areas, I would need to charge additional for a travel fee. Outside of these areas I charge a non-refundable rate paid in advance. $50 for each 10 miles extra (rounded up to 10 miles). For the Prime Bundle the travel fee is waived.
Generally a photo shoot (up to 1 hour) and photo/video shoot (up to 2 hours).
IT IS VERY IMPORTANT TO PLEASE HAVE ALL AREAS TO BE PHOTOGRAPHED READY BEFORE I ARRIVE. This is a professional photo shoot and no person or pet can be around during the photoshoot (or at least must be in another room/area not being photographed). All areas to be photographed must be ready prior to my arrival. My services are timed and I appreciate being able to get in/out and on to my next appointment in a timely manner. Unprepared spaces that require me to wait around will incur additional charges.
IT IS VERY IMPORTANT TO PLEASE HAVE ALL AREAS TO BE PHOTOGRAPHED READY BEFORE I ARRIVE.This is a professional photo shoot and no person or pet can be around during the photoshoot (or at least must be in another room/area not being photographed). All areas to be photographed must be ready prior to my arrival. My services are timed and I appreciate being able to get in/out and on to my next appointment in a timely manner. Unprepared spaces that require me to wait around will incur additional charges.
My pictures are very detailed using an ultra wide angle lens so if you want your property to convey the best possible image please be sure to clean, decorate and put away anything you do not want seen in the pictures (this includes kitchenware, toiletries, pet food/dish/beds/toys, etc.). If it is on a surface or laying around it will come out in the picture. Turn on all lights possible and turn off all ceiling fans.
Yes. Please review all packages on the Packages page. I can accommodate special projects for a fee based on what we discuss in advance.
Drone photography/video by special request only and incurs additional charges. Additional pictures incur additional charges accordingly.
LIMITED! You can make a request of picture angles wanted BUT you can’t direct the photo shoot step-by-step. Please keep in mind these are budget services. If you want to give expanded input then you will be charged accordingly for my time. Please note that you will need to discuss that with me in advance.
Yes. But you will not have a choice of the actual music used. In general the music will be very energetic and upbeat to promote excitement about the property. Sometimes more subdued music is used for more traditionally styled homes.
You would send me a high quality picture or yourself and/or your logo. I will create a branding slide for Interactive or Deluxe packages to be placed at the end of your branded social media video virtual walkthrough tour.
Stills are sent to you via a Dropbox email link and/or uploaded to your MLS(s). Please note you must provide me your MLS login credentials in order for me to gain access and upload your pictures. Virtual tour link(s) are emailed to you which you can copy/paste the MLS compliant virtual tour link that was emailed to you into the appropriate input field of your listing or into your social media post field.
First download your pictures from the email link to Dropbox provided in the email that I send you. Then upload the pictures from the folder on your computer in which you saved them to into your MLS listing.
Copy/paste the MLS compliant virtual tour link that was emailed to you into the appropriate input field of your listing or into your social media post field.
I can also email you step-by-step directions.
Kindly cancel at least 24 hours prior to your scheduled photo shoot. Cancelling on the day of or while I am in transit to you incurs a $50 cancellation fee that will be collected along with the photoshoot cost before me coming out to you again.
You can pay that before I come out to you again via credit card or bank transfer. Please note a credit card payment incurs a 3% convenience fee but bank transfers are free.
I always strive to deliver the highest quality product and services to all my clients. If something is not to your liking and it’s my mistake I will do my best to make it right. If you simply changed your mind since the project scope then I will still do my best to make things the way you want but will need to charge accordingly.
Of course I’m available to answer your questions whether it’s a project I’m working on for you or that I have completed. I might be busy helping another customer or working on a project but I will get back to you usually within 24 hours or less.
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